I m getting a refund but i don t have the same credit or debit card. But you have to wait for the show to be rescheduled meaning many fans their tickets and.
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Can i get a refund or exchange my tickets.
How to get a refund on my ticketmaster tickets. Once your show gets a new date ticketmaster says it will give you a 30 day window to request a refund. Therefore we can t guarantee the refund of your tickets. Will i get a refund or credit for add ons or upsells that i bought with my tickets.
If your payment card has expired or been deactivated please click here for more information. As a ticket distribution company we have neither participation nor responsibility in this decision. If the tickets were transferred to you the refund will go to the fan who originally bought the tickets from ticketmaster.
The definitive decision for a refund however lies with the organization of the event you bought tickets for. If an event is cancelled altogether we ll usually just refund your tickets automatically. Vip club lawn chair parking fastlane etc if you choose to keep your tickets to a rescheduled event with a new date your upgrade or add on will be honored.
Please allow up to 15 days after the refund has been processed to appear. If this is the case we ll send you an e mail with details on how to request a refund. We refund the face value plus the service charge for each ticket you ll see a credit onto your card after we ve emailed you about the cancellation with a timescale.
We can however make sure your request will be handled by the correct institution. If you still don t see the credit on your statement please double check which card you used we ll always refund the original card you booked with. How do i get a refund for my booking if my event is cancelled.
We can only issue a refund if an event is cancelled or postponed and the organisor has decided to offer refunds.
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