It s against amazon s feedback policy for a buyer to leave feedback for a seller that is related to a product review or price. Sometimes you could find buyers talking about issues not related to your product quality in their reviews like slow shipping or using dirty words that are against amazon s tos.
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If that is the case you could simply contact amazon seller support to get the review removed.
How to get rid of negative feedback on amazon. If the buyer does agree to remove their negative feedback provide them with the following removal instructions. You can find the negative or neutral feedback you received on your feedbackexpress dashboard. Indicate why you would like to remove the feedback.
As soon as you get an unfair negative feedback open up a ticket with seller support and ask them to remove the feedback as it violates the feedback guidelines. Once you ve read the negative or neutral feedback you ll need to decide if it is against amazon s guidelines. Next to your submitted feedback select remove.
Click on negative feedback and this will take you to a screen where you can deal with it.
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